Refund Policy

Refund Policy

Welcome to KLC Property Management.  We are a locally owned and managed company serving owners throughout the Des Moines metropolitan area.

The Application Fee for processing the rental application is a non-refundable fee.  This fee covers processing your application, which includes credit checks, background checks both local and national.

Security Deposits

You may choose to submit the deposit at the time of rental application to hold the residence until move in.

Please note the following:  In the event an application is approved, the Security deposit will hold the residence for a term no longer than 30 days from application approval.

Once a security deposit is submitted, the residence is taken off the market and is deemed “rented” on a month-to-month basis until a written lease agreement can be executed by the parties.

If an approved applicant later decides not to lease the held residence, the landlord may withhold a portion or all of the security deposit as compensation for damages sustained by landlord consistent with Iowa law.

In the event application is denied, any security deposit given will be refunded in its entirety.